Privacy Policy

1. Introduction

Scott Applications LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have — when you visit www.scottapplications.com or submit an inquiry through our website.

We operate our own first-party analytics system. We do not use Google Analytics, Facebook Pixel, or any third-party advertising trackers. The data described below stays within our systems and is used solely to operate and improve our services.

2. Information We Collect

A. Information You Give Us Directly

When you fill out a contact form, reserve a website template, or join our newsletter, we collect:

• Name and business name
• Email address
• Phone number
• Project details and message
• Budget range (if provided)
• Service(s) of interest
• City or region (if provided)

B. Information Collected Automatically

When you visit our website, our first-party analytics system automatically records:

• IP address — used to derive city-level location only (we do not store street-level or precise GPS location). Your IP is stored temporarily and used to map general visitor geography.
• City-level location — derived from your IP address via a geolocation lookup. We record city and region, not your exact address.
• Device type, operating system, and browser — parsed from your User-Agent string (e.g., "mobile / iOS / Safari").
• Pages visited and session path — we track which pages you view and in what order, to understand how visitors navigate the site and which pages lead to contact form submissions. This data is linked to an anonymous session ID, not your name or email.
• CTA and link clicks — we record when visitors click call buttons, email links, or other key actions on the site. These events are linked to the same anonymous session ID.
• Referrer URL — the page or search engine that brought you to our site, if your browser sends this information.

C. Cookie Consent Record

When you respond to our cookie consent banner, we record your choice (accepted or declined), along with your device type, browser, and the page you were on when you responded. This record is stored so we can honor your preference and demonstrate compliance.

D. reCAPTCHA v3

Our contact forms are protected by Google reCAPTCHA v3, which analyzes visitor behavior to detect bots. reCAPTCHA operates under Google's Privacy Policy. We store the reCAPTCHA score on each lead submission for spam auditing purposes. We do not have access to any additional data reCAPTCHA may collect on Google's end.

3. Cookies and Local Storage

We use a small number of cookies and browser storage values:

• Session ID cookie — an anonymous random identifier generated when you first visit the site. This is used to stitch together your page views and interactions into a single session for analytics. It does not identify you by name or email and is not shared with any third party.
• Cookie consent cookie — stores your response to our consent banner so we don't ask you again on subsequent visits.
• Poll deduplication cookie — if you participate in an on-site poll, a short-lived HTTP-only cookie prevents your vote from being counted more than once. This cookie contains only your vote choice and expires after 30 days.

We do not set any advertising cookies, cross-site tracking cookies, or cookies from social media networks. Third-party services we use (Mapbox for maps, Google for reCAPTCHA, Stripe for payments) may set their own cookies — please refer to their respective privacy policies linked in Section 5.

4. How We Use Your Information

• To respond to your inquiry — we use your name, email, phone, and project details to follow up on contact form submissions and proposal requests.
• To process payments — if you reserve a website template, your payment is processed through Stripe. We do not store your card number or full payment details — Stripe handles all payment data.
• To send transactional emails — we use SMTP2GO to deliver confirmation emails, approval or rejection notices for template applications, and project-related communications. We do not send unsolicited marketing emails.
• To send our newsletter — if you opt in, we use your email address to send occasional business tips and updates. You can unsubscribe at any time by replying to any newsletter email or contacting us directly.
• To understand how our site is used — our first-party analytics data (page views, session paths, click events, device/browser breakdown) is used internally to improve the site experience and measure which pages and content perform well. This data is never sold or shared with advertisers.
• To detect and prevent spam — reCAPTCHA scores and IP-based dev/test flags help us filter automated form submissions from real inquiries.

5. Third-Party Services We Use

The following third-party services process data on our behalf. Each operates under its own privacy policy:

• MongoDB Atlas — cloud database where all lead, analytics, and consent data is stored. Hosted in the United States. MongoDB Privacy Policy
• SMTP2GO — transactional email delivery for contact form confirmations and admin notifications. SMTP2GO Privacy Policy
• Stripe — payment processing for website template reservations. We do not store payment card details. Stripe is PCI DSS compliant. Stripe Privacy Policy
• Google reCAPTCHA v3 — bot detection on contact forms. Google Privacy Policy
• Mapbox — map tiles rendered on our service area and analytics map components. Mapbox receives your IP address when map tiles are loaded. Mapbox Privacy Policy

We do not use Google Analytics, Meta/Facebook Pixel, TikTok Pixel, or any advertising network trackers.

6. Data Retention

• Lead submissions — retained indefinitely for business records and project history unless you request deletion.
• Analytics data (page views, events, journey sessions) — retained for up to 24 months for trend analysis, then purged.
• Cookie consent records — retained for 12 months.
• Newsletter subscribers — retained until you unsubscribe, at which point your email is removed from the active list within 7 days.
• Template waitlist entries — retained until the template launches or you request removal.

7. Your Rights and Choices

You have the right to:

• Access — request a copy of the personal information we hold about you.
• Correct — ask us to correct inaccurate information.
• Delete — request that we delete your personal information. Note that some data may need to be retained for legal or business record purposes.
• Opt out of the newsletter — reply to any newsletter email or contact us directly and we'll remove you within 7 days.
• Withdraw cookie consent — you can clear your cookies at any time through your browser settings. Non-essential tracking will stop if you have previously declined consent on our banner.

To exercise any of these rights, contact us at contact@scottapps.com or call (254) 900-2520. We'll respond within 10 business days.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy as our services evolve. When we do, we'll update the "Last Updated" date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

Scott Applications LLC
212 Dallas St, Waco, TX 76704
contact@scottapps.com
(254) 900-2520